Frequently Asked Questions

How do I access my member benefits?

If you join or renew with the Wellness Alliance, you will receive emailed instructions on how to login and access benefits. Reach out to [email protected] if you need additional help.

How much are my dues?

Each existing member will be sent their renewal information as their expiration date nears. Memberships will be based on a calendar year basis, January through December. New members receive prorated dues, depending on the date membership is purchased. If your membership expired more than 12 months ago, dues will be prorated to get memberships to a calendar-year timeline.

Individual Membership: Provides full membership benefits to one person in any role (organizational worksite, individual practitioner, etc.).

Organizational Membership: Grants full membership benefits to a group of two or more people at the same organization. Rates are per person.

What do I get with my Wellness Alliance membership?

Receive the power of the Well Workplace Checklist™, tools to help your career, and vetted wellness info from evidence-informed sources. The Wellness Alliance provides one trusted source for all education, information and tools that positively impact the well-being of all people. Membership benefits include:

• A suite of monthly live and on-demand webinars
• Free and discounted courses and events to build your wellness promotion competencies
• Legal Helpdesk and research services
• A members-only platform to ask questions, share ideas, and build connections
• A discount on the Certified Wellness Practitioner (CWP) exam and recertification
• Health Observances Calendar and monthly toolkits to help plan wellness initiatives
• Tools to support healthy, high performing workplace by following the three steps of the Well Workplace Process

Check out the recording of our Maximize Your Membership webinar to discover more about the benefits of membership, and where to find support and resources on the website.

What if I was a member of NWI, WELCOA, or WCWI previously?

Memberships in NWI, WELCOA, and WCWI are no longer available, as those organizations no longer exist. All are encouraged to join the Wellness Alliance.

I’m a primary contact. What does that mean?

Thanks for serving as the primary contact for your organizational membership. This means:

1. You can manage the benefit recipients at your organization and are responsible for payment. Not sure who’s part of your organizational membership? Click the "My Account" tab in your profile to select "Manage Benefit Recipient" or call 866-462-9202 to find out.
2. The organization’s membership invoice will come to your email address. Membership expires annually on December 31.
3. If you don't want to be primary contact, reach out to us at [email protected].

How do I know who is assigned as the primary contact for my organizational membership?

Please give us a call at 866-462-9202 or email [email protected].

How does being a CWP impact my Wellness Alliance membership?

Membership is not required to keep your status as a CWP; however, you are encouraged to maintain access to our expanded member benefits, including access to free continuing education (CE) opportunities, by being a Wellness Alliance member.

Given the Wellness Alliance is a strategic partner with the International Foundation of Employee Benefit Plans, are there joint membership opportunities between the two?

At this time, the memberships of the International Foundation and the Wellness Alliance are separate. However, current members of the Foundation are eligible for a 20% discount with the Wellness Alliance. See details here.

Can I get a refund for membership dues?

Membership dues are non-refundable.

If I work for an employer, should I have an organizational membership?

Not necessarily. Organizational memberships are for two or more people from the same organization, regardless of what type of organization it is. If you are the only person from your organization seeking a membership, you should join as an individual.

Who qualifies for an organizational membership?

To qualify for a group rate, individuals must be from the same organization, submitting one payment on the same invoice. Brokers and consultants seeking memberships for their affiliates or clients should contact  [email protected].

I'm a member and not receiving emails from the Wellness Alliance. What can I do?

If you are having trouble receiving our emails you may need to add us to your allow list. Allow listing must take place at two levels: At the server level and at the recipient's desktop level. The server level information should be sent to the e-mail administrator. The desktop level instructions explain the allow listing process for the recipient for most major email clients, such as Yahoo and MSN.

Server Level Allow Listing

• Email Service Provider: Higher Logic (https://nwi-iz.higherlogic.com)
• The sending servers is: o 205.201.43.94
• The return path is: wellnessalliance.org

If you have any questions about allow listing or email practices, please contact [email protected].

Is there a student membership rate?

Yes! In order to receive a student membership rate, you must provide proof of full-time student status (at least 9 current credits at the undergraduate level, or at least 8 current credits at the graduate or doctoral level). Acceptable documentation includes a copy of any ONE of the following dated items:

• Letter from your registrar's office acknowledging your full-time status
• Current course schedule verifying your credit load
• Receipt of tuition if it includes the current schedule with course load.

Please be sure your document includes:

• Your name
• Current semester dates
• The number of credits you are taking in the current semester.

Student membership registrations are reviewed within 3 business days of receiving payment. If proof of full-time status is missing or determined to be inadequate, access to your membership account will be suspended until acceptable proof is received. In such instances, we will notify you via email.

I'm a consultant who supports other organizations. What type of membership is best for me?

The best membership option may depend on how you plan to utilize the Wellness Alliance member benefits with your clients. 

Is member utilization or participation data available for my organization?

The Wellness Alliance is committed to protecting the privacy and confidentiality of its members. Individual member activity, participation, attendance, and engagement information is considered confidential and will not be shared with employers, sponsors, vendors, or other third parties.

Protecting this information helps foster an environment where members can engage, learn, network, and pursue professional development with confidence.

Who do I contact if I have additional questions?

Email [email protected] or call 866-462-9202.